MadWad provides fully digital creative services, including virtual dessert design, recipe consultation, and branding materials. Because all services are conceptual and delivered electronically, refunds are available only under clearly defined circumstances.

If a technical issue on our side prevents delivery of your digital files or project materials, you may request a full or partial refund within seven (7) business days of purchase. Requests must include order details and a description of the issue.

Refunds are not applicable once digital assets have been delivered, customized, or downloaded. However, we are committed to ensuring satisfaction — and will provide revisions, credits, or creative adjustments when necessary to align with project goals.

All refund processes are handled transparently and securely. MadWad’s digital workflows ensure that each project, revision, and delivery is logged, traceable, and handled with fairness and integrity.